News

You may have noticed something different about BSG lately …

An update on the transition from physical instruction sheets to digital instruction sheets from our friends at RJS Craft Winemaking.

Be entered to win a $1,000 account credit by completing our annual BSG HandCraft Customer Satisfaction Survey

Customers shopping for products on BSGHandCraft.com can now sign up to receive an email to be notified when a product is back in stock in their primary warehouse, or any BSG warehouse. Additionally, customers now have the option to choose which BSG warehouse they would like to receive a shipment from when the product they wish to purchase is out of stock in their primary warehouse.

The transition to more modern approach labels is aimed to help you grow your business with improved, higher quality labels that complete the customer’s winemaking experience. The striking new designs better align with our brand positioning and outstanding quality. One of our label solution providers also allow customization and personalization opportunities to offer your consumers.

BSG forecasts significant headwinds to continue in the immediate future but believes that service will begin to return to normality and costs to plateau in 2024.

In September 2021, BSG HandCraft conducted a comprehensive survey that identified our lack of visible inventory on the website as the #1 pain point for customers. To alleviate this issue for our customers, BSG HandCraft is happy to announce that our website now showcases the available inventory of all SKUs in our portfolio in each BSG warehouse where that product is regularly stocked. In addition to this site improvement, we are also happy to announce that a new product search plug-in is now live on our website that will aid our customers in finding their desired product much quicker.

As we move into the last few months of 2021, the BSG Logistics team has provided another update on the challenges facing the North American freight market. For those just looking for the bottom line: BSG recommends a 72-hour lead time when placing orders and allowing for an additional 48-hour buffer between planned delivery arrival and “drop-dead date.” For a more in-depth look at the global factors affecting freight and supply chain and a synopsis of the current landscape, please read on:

Not only will the range of award-winning products from Grainfather be growing this Fall, but the Grainfather brand has a whole new look. Read on to learn more about the new G SERIES and the S SERIES.

On Monday, September 13th, BSG HandCraft will effect price changes to our product portfolio. We wanted to inform our business partners of these adjustments in advance; allowing you to prepare for the changes.